We support over 7,000 events each year, so we know communication with your ticket holders is critical for clean execution and effective marketing.  We have built Event Feed to make this level of event communication easy & effective.

Available starting: September 2018.
For more information, contact clients@prekindle.com

Post fun & important information about your event

• Announce fun changes. (lineup additions, vendors, etc)
• Announce important changes. (delays, schedule updates, cancellation)
• Advertise on-site services such as food & beverage.
• Mention your sponsors.

Automatically remind customers about their event as it approaches

• Improve on-site execution by educating your ticket holders in advance.
• Any special information you have defined will be included.
• Boiler-plate entry information is included.

Define information to automatically send to ticket holders

• Each ticket type can have unique information attached.
• Customers will automatically receive this information when buying tickets.

Make a post-event touch point

• Optionally say thank you for attending after the event
• Include marketing for your future events.

Do you ever want to get a feel for how well your on-sale is doing without hitting refresh?  With Prekindle you can sit back and watch it unfold.  Watch your sales, in-cart items, remaining inventory & more with real-time updates and audio alerts.  This real-time report is part of our new event-report suite that compliments your account wide reporting suite.  It’s easier than ever before to dial in the important information for yourself and your partners.  Learn more about Prekindle.

 

Do you need to know when a certain guest, VIP, or sponsor arrives at your event?  With Prekindle you can receive an email alert directly to your mobile device the moment a ticket is scanned or admitted.  Simply lookup any purchase using the Prekindle box-office tools, and mark the ticket you are interested in.  It’s that simple.  Never miss an opportunity to greet your guests in your own personal way.

How To

While planning your events, you may prefer to schedule a specific date & time for your announcement and on-sale.  This flexibility is easy to manage from your Prekindle dashboard.

The Announcement is when the specifics of the event are published to the world, through visibility on the Prekindle website, as well as syndication to event discovery sites like Songkick, Eventful, and Bandsintown.  This includes the dates, times, description, and more.  You can control this manually by clicking PUBLISH, or by setting an announce date.   It’s best to publish your event 24 hours in advance of your marketing date to increase search results and event discovery.

The On-sale is when tickets  are available for purchase.  Tickets often go on sale when the event is announced, but you can configure this to your specific needs.

Your customers will see when the tickets go on sale when they visit your ticket page.

Continue reading →

Easy to read links improve usability and increase the likelihood that search engines can make sense of your content.  Your events on Prekindle are automatically linked to with high quality, SEO-friendly URLs.

For example: www.prekindle.com/event/29458-my-music-festival-dallas

You can access & customize your links on the Promote tab of your event.  You can also create tracking links to track the sales from a specific channel.  Check it out now!

Learn more about Prekindle.

During your event, keep an eye on the most important metrics, right from your phone. Access a complete breakdown of attendees in & out of the event by section or price level.

Continue reading →

Make sure your customers have the information they need by including it right in receipts that go out for your event.  Take control of this information on your dashboard without having to reach out to client support.